Refund policy

EASY 14 DAYS REFUND POLICY:

1)To be eligible to claim for a refund Unboxing Video is Compulsory.

2)Need to raise the refund request within the same date of delivery.

Refund time Period : If a wrong or damaged product is delivered, then it has to be informed to us with images within 14 days after delivery. We will initiate a refund or send the replacement product accordingly. 14 Days.

You can always contact us for any return question at succulentghar@gmail.com.  or raise your refund request on whatsapp 7017727041

Cancellation Policy

Succulent Ghar believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

There is no cancellation of orders placed under the Same Day Delivery category.

No cancellations are entertained for those products that the Succulent Ghar marketing team has obtained on special occasions like Holi, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.

In case of receipt of damaged or defective consumer durable items and nondurable items, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 1 day of receipt of the products.  

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.